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Details

Consultancy Delivery Director


Reference:SCAFXY-616780 Location: Dublin
Qualification:DegreeExperience:7-9 Years
Job Type:PermanentSalary: Not Disclosed

Consultancy Delivery Director
Our client a leading digital health company based in Dublin are currently recruiting for a Consultancy Delivery Director to join their team on a permanent basis.

Responsibilities

  • Take responsibility for ensuring that the consultancy work delivered meets the client's needs and addresses their business challenges
  • Work with Project Leads across all accounts to support this delivery
  • Exploit opportunities for adding value to the client, ensuring that expectations are proactively managed, and issues are addressed promptly and appropriately
  • Guide/consult the client wherever possible on strategic/tactical direction
  • Oversee account management plans for Consultancy client growth and for driving its implementation with Project Leads and team members
  • Driver of account reviews for Consultancy clients
  • Can act as a semi-independent sounding board for clients to engage with –informal feedback loop independent of programme execution
  • Champion the Consultancy team with clients and helps build further engagement based on delivering a positive experience
  • Responsible together with business development and other Senior Consultants in the Consultancy team the bringing together our consultancy approach in the pre-sales phase for new customer and new groups within existing customers
  • Support the development of the Service design offering for our clients (both medtech and pharma) in line with the organisations process for end-to end solution development and operations
  • Further development of the Design phase within Consultancy; supporting the translation of research findings into solution design
Requirements
  • Relevant Bachelor’s degree (advance degree preferred), or masters required
  • At least 7 years’ experience in a similar client facing role in delivering solutions and consultancy, ideally to the pharmaceutical, life science or digital health industry
  • Strong relationship building and facilitation skills and ability to work directly with and advise senior clinical and business stakeholders
  • Demonstrable experience in team leading and managing performance development
  • Excellent analytical skills and problem-solving skills with the ability to create practical and innovative solutions to complex problems
  • Excellent verbal and written communication skills in English and ability to make engaging presentations and respond quickly to clients and stakeholders
  • Ideally a knowledge and familiarity with broader digital & technology in healthcare domain (US and European healthcare systems).