Application Specialist

The Application Specialist contributes to the successful development and timely deployment of robust products and customer solutions by providing application knowledge and product specialist services in the functional areas of product implementation, requirements scoping, design documents and change request testing. The Application Specialist also acts as an expert product resource for customers, as well as communicating and prioritizing customer requirements to other areas of the business.

Key Responsibilities

• Liaise with customers in order to establish and define the work processes and requirements that are required to be addressed by the product application
• Implement the product application in a manner that will suit the business requirements of the customer
• Conduct training demonstrations and workshops as required
• Implement and control change management requests from client
• Deliver successful application implementation phases
• Subject Matter Expert (SME) for product application in regards to onsite implementations
• Work with customers to identify potential changes within the parameters of the product where at all possible

Education / Experience

• A BSc, MSc or PhD degree in Radiography, Science, Nursing, Technology or Health / Bioinformatics is desirable
• Experience in clinical healthcare products or Laboratory Information Systems (LIS) / Lab Information Management Systems (LIMS)
• Understanding of and experience with the implementation and management of the operational and managerial application of Hospital Information, Patient Administration, and Clinical Information Systems
• Knowledge of Patient Administration Systems (PAS) / RIS (Radiography Information Systems) / PACS
• Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls